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Pop-ups not being blocked

Posted

I have the latest Firefox (18.0.2) on Mac 10.7.5. A few days ago I updated it with the latest Java (7_13) because we use some software in my company that requires it.

Before the update, Firefox blocked two pop-up ads on my company's web site (www.lawtechnologynews.com).

After the update, the pop-ups are no longer blocked. I made sure the pop-up blocker is still enabled and that our domains are not excepted.

Any ideas?

Chosen solution

by magicrat

I figured out that during my Java and Firefox updates, I somehow lost the ad blocker extension. Reinstalled that, and now it works fine.

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Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 11.5 r502
  • WebEx64 General Plugin Container Version 202
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Office Live Update v1.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • 5.1.10411.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tylerdowner
  • Top 10 Contributor
  • Administrator
  • Moderator
1002 solutions 5613 answers
Posted

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

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Posted

Chosen Solution

I figured out that during my Java and Firefox updates, I somehow lost the ad blocker extension. Reinstalled that, and now it works fine.

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auto78900 0 solutions 2 answers
Posted

Im using version 20.0.1 on windows and have the same problem, I have checked and its blocked ,but pop ups still keep popping up, please fix ?

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auto78900 0 solutions 2 answers
Posted

how do you re-install the add blocker ?

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the-edmeister
  • Top 10 Contributor
  • Moderator
2770 solutions 21722 answers
Posted

auto78900,

Please Ask a new question and provide the requested information.

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