I cannot download adobe flash player to my comuter
This problem has been occurring and reoccurring since November 2012, I receive a message on my desktop stating that I need to update my adobe flash player. I click to do this and am transported to the adobe flash player download site. I click the "download now" tab and receive the download instructions page. When the popup window appears I select "save file" as instructed. I am then transported to the Firefox download list where I double click the flash player install highlighted in blue. The next pop up window asks if I want to "run file". I click "run file" and nothing happens. (alternatively I get a pop up window that asks me to continue if I am the administrator and I click "continue" and nothing happens) The pop up windows previously mentioned list the source of the download as C:/users/"my name"/downloads and when I click "details" it says (sic) C:/users/"my name"/ downloads remove C:/file/users etc. Sometimes I will get a message saying file cannot be found at C:/users etc. Of course not, because the file is in firefox downloads and not in my user download file. Is there a way to fix this? The flash player is not listed under firefox plugins so I cannot disable it or change it. Incidentally, other download files for updates etc are working without issues, I did have to disable the adobe reader plug in so that I can view PDF files on other internet sites. I have Vista sP2 on Dell XPS 420 with Firfox version 18.01
Additional System Details
Installed Plug-ins
- Next Generation Java Plug-in 10.13.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- npsitesafety
- Shockwave Flash 11.5 r502
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealPlayer Download Plugin
- Adobe PDF Plug-In For Firefox and Netscape 10.1.5
- RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
- RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
- RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
- RealDownloader Plugin
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Google Update
- Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
- GEPlugin
- 5.1.10411.0
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
You actually have the most Recent Flash player, so I'm not sure why you are getting a notice. Try to Reset Firefox Reset Firefox – easily fix most problems
