can't get into my email inbox. a message pops up, your xfinity connect session has timed out due to inactivity. comcast says it is firefox issue. I have a mac.
can't get into my email inbox. a message pops up, says your xfinity connect session has timed out due to inactivity. comcast says it is a firefox issue. I have a mac.
Chosen solution
by cor-elThis can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.5
- Displays Java applet content, or a placeholder if Java is not installed.
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- npmnqmp 071500000273
- iPhoto6
Application
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Chosen Solution
This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Solution chosen