I have tried malwarebytes, adaware, revo, superantispyware, etc. nothing will get rid of whitesmoke. I even uninstalled firefox and re-installed it. I have IE and it doesn't have whitesmoke, I downloaded Chrome and it doesn't have whitesmoke. I guess I will use other browsers until I can fix this.
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
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WhiteSmoke has created a very easy to follow step by step instructions which can be found on http://www.whitesmoke.com/remove-toolbar
hope the link helps ( I am 100% sure it will)