How do I open PDF files on a website from my MacBook Air?
I get only a blank page when I click on a pdf file on a website. (I am able to open in Safari with a right click.)
I downloaded the PDF Viewer, but it didn't help.
I went to TOOLS to disable blocking extensions, but none were listed.
Chosen solution
by cor-elSee:
- https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
- https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox
Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
PDF files may be found under entries like Portable document or Adobe PDF document.
- Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
Helpful replies
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.5
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- Displays Java applet content, or a placeholder if Java is not installed.
- Microsoft Office for Mac SharePoint Browser Plug-in
Application
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Chosen Solution
See:
- https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
- https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox
Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
PDF files may be found under entries like Portable document or Adobe PDF document.
- Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
Solution chosen