When I download files in Firefox they only get about 99% complete even though it tells me they downloaded successfully.
9 out of 10 times my download gets truncated in Firefox. For example, let's say I was downloading a 42.2 mB file, it would get to about 42.18 and then complete. I would then try to open the file to find it was corrupt. I would then open up IE9 and download the exact same file, and I would get the full 42.2 mB and the file would open flawlessly. I have tried disabling all extensions/addons, nothing. I have reinstalled Firefox cleanly a few times, no dice. I have tried disabling any file system protections I have, nada. I'm at a loss right now as to what else I can try. I love Firefox, I've been using it since it's original release, but I need to be able to download. Every other browser I've tried works great in that department, except for Firefox all of a sudden. Anyone have an idea?
Helpful replies
Additional System Details
Installed Plug-ins
- Google Update
- Shockwave Flash 11.5 r502
- Next Generation Java Plug-in 10.11.2 for Mozilla browsers
- NVIDIA 3D Vision plugin for Mozilla browsers
- NVIDIA 3D Vision Streaming plugin for Mozilla browsers
- Adobe PDF Plug-In For Firefox and Netscape 11.0.01
- VLC media player Web Plugin 2.0.2
- iTunes Detector Plug-in
- Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
- Plug-in for detecting Nero Kwik Media.
- 5.1.10411.0
- Intel web components updater - Installs and updates the Intel web components
- Intel web components for Intel® Identity Protection Technology
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
Did this fix your problems? Please report back to us!
It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See:
- http://kb.mozillazine.org/Unable_to_save_or_download_files
- browser.download.manager.scanWhenDone
Question owner
I have tried disabling all filesystem protections I have, didn't work. Also tried everything listed in that article already, still the same problem.