X
Tap here to go to the mobile version of the site.

Support Forum

reloading old tabs, opening in a small window

Posted

Every time I open firefox, it opens up in a small window on the top, like it only displays the address bar. I have to resize it to do or see anything. It also doesn't restore my previous session, even though it is set to. I can go to file/exit and it will open correctly, but I never have had to before, so something is different. I have been using Firefox for multiple years and this is the only time I have been frustrated with it. I have tried uninstalling and reinstalling and still no luck, i cleared cache, history, cookies, etc. Please help

Post a Reply

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 1.6.0_38 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • GEPlugin
  • Microsoft Lync 2010 Meeting Join Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • DivX Plus Web Player version 2.2.0.52
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.0.198
  • DivX VOD Helper Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tylerdowner
  • Top 10 Contributor
  • Administrator
  • Moderator
971 solutions 5411 answers
Posted

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Was this helpful to you?
Reply
cor-el
  • Top 10 Contributor
  • Moderator
8271 solutions 78268 answers
Posted

You can check for problems with the localstore.rdf file.

Was this helpful to you?
Reply

Post a Reply

You must log in to your account to reply to posts.

Don't have an account? You can create a free account now.