hot mail will not allow me to open email
Once I type in hotmail and go to my email account I am unable to navigate. Will not open any folders.
Additional System Details
Installed Plug-ins
- npsitesafety
- Shockwave Flash 11.5 r502
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Google Update
- iTunes Detector Plug-in
- Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- 5.1.10411.0
- My Web Search Plugin Stub for 32-bit Windows
- Picasa plugin
- WinZip Courier Plugin for Mozilla Firefox
- Coupons, Inc. Coupon Printer Plugin
- Coupons, Inc. Coupon Printer DLL
- npmnqmp 989898989877
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- Adobe PDF Plug-In For Firefox and Netscape
Application
- User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
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