Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to fix ssl_error_bad_cert_domain

  • 1 reply
  • 28 have this problem
  • 2391 views
  • Last reply by cor-el

more options

I am constantly getting This Connection is Untrusted (Error code: ssl_error_bad_cert_domain). At the moment it says that google is receiving a facebook certificate. It constantly bothers me and it happens frequently and randomly. It happens and then go away after a short amount of time. If I add an exception, I can't access google at all and will always be re-directed to facebook. I don't know how to fix this stupid error.

I am constantly getting This Connection is Untrusted (Error code: ssl_error_bad_cert_domain). At the moment it says that google is receiving a facebook certificate. It constantly bothers me and it happens frequently and randomly. It happens and then go away after a short amount of time. If I add an exception, I can't access google at all and will always be re-directed to facebook. I don't know how to fix this stupid error.

Chosen solution

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Read this answer in context 👍 16

All Replies (1)

more options

Chosen Solution

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.