When using Firefox 18 after a hile I cant type any letters only numbers?
I am using Windows 7 professional and have the latest Chrome and IE 9 on my pc (Sony Viao). after browsing or getting email etc. as I start to typeI can only type numbers no letters. I can shut down frirfox and bring it up but problem persists. Only soloution is to reboot the PC. I also get this problem on Chrome but never on IE?
Helpful replies
Which security software (firewall, anti-virus) do you have?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
That can be caused by the "Keystroke protection" in Comcast Constant Guard.
"Configure Anti-Keylogging Settings" -> disableGo to answer 1
Additional System Details
Application
- User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; .NET4.0C)
More Information
I've looked up answers to no avail...run virus programs nothing show up?
Helpful Reply
Which security software (firewall, anti-virus) do you have?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Question owner
it's Norton Security suite 6.4.0,9 from Xfinity wih Constant guard
Helpful Reply
That can be caused by the "Keystroke protection" in Comcast Constant Guard.
"Configure Anti-Keylogging Settings" -> disable
Question owner
Thx I think disabling Constant Guard kanti-keyboard did the trick
Chosen Solution
You're welcome
