Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Win 7 After uninstalling Firefox from Control Panel, "The action can't be completed because the folder or file in it is open in another program"

lareinm

Update failed numerous times. Uninstalled FF using Control Panel. Followed instructions to delete the Mozilla folder from AppData/Local/Mozilla. Then the "Folder in Use" prompt comes up and I have to cancel the delete. Folder was created 4/8/2011, but I can't find the folder using the search command. Can't install a fresh install of Firefox 18. Using Windows 7 64-bit. I no longer have FireFox on my system that I can see.

Update failed numerous times. Uninstalled FF using Control Panel. Followed instructions to delete the Mozilla folder from AppData/Local/Mozilla. Then the "Folder in Use" prompt comes up and I have to cancel the delete. Folder was created 4/8/2011, but I can't find the folder using the search command. Can't install a fresh install of Firefox 18. Using Windows 7 64-bit. I no longer have FireFox on my system that I can see.