Black sections in bookmarks list when moving cursor over list.
When I click to open the bookmarks list and then move the cursor over the list I have sections of the list blacked out although the cursor position is not blacked out thankfully.
I have tried uninstalling and reloading firefox, restarting Firefox, but nothing seems to help. Help please.
Chosen solution
by cor-elStart Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Additional System Details
Installed Plug-ins
- npsitesafety
- Shockwave Flash 11.5 r502
- Next Generation Java Plug-in 10.11.2 for Mozilla browsers
- Adobe PDF Plug-In For Firefox and Netscape 10.1.5
- SiteAdvisor
- BT DesktopHelp plug-in for Mozilla Browsers
- BT Management plug-in for Mozilla Browsers
- McAfee Virtual Technician plugin
- Nokia Suite Enabler Plugin
- WildTangent Games App V2 Presence Detector
- McAfee MSC FF plugin DLL
- Google Update
- GEPlugin
- 5.1.10411.0
- NPWLPG
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
- np-mswmp
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Chosen Solution
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Question owner
Super advice as it cleared the problem. Hardware accelerator was the cause of the problem. Thank you.