Print settings changed. Images shrunk. Very poor print quality. Printing is normal in IE. How to correct?
Firefox was printing normally until last week when it began shrinking images. I tried checking page setup and unchecking shrink to fit page. That did not work. I replaced the check mark. I noticed the size was 10% when I had 18.0. That changed to 100% when FF updated to 18.0.1. The printing issue persisted though.
I then tried to reinstall. I downloaded and reinstalled over the previous installation. That did not work. I confirmed FF is selecting my default printer by keying crtl-p.
What is the resolution. Note: the printing issue only occurs in FF. IE prints normally. All other programs print normally.
Phil
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- 5.1.10411.0
- Google Update
- ActiveTouch General Plugin Container Version 105
- GEPlugin
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- DRM Netscape Network Object
- Npdsplay dll
- DRM Store Netscape Plugin
- NPTURNMED
- np-mswmp
- Office Plugin for Netscape Navigator
- 1.6.0021.0
Application
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
I tried checking page setup and unchecking shrink to fit page. That did not work. I replaced the check mark. I noticed the size was 10% when I had 18.0. That changed to 100% when FF updated to 18.0.1. The printing issue persisted though.
I then tried to reinstall. I downloaded and reinstalled over the previous installation. That did not work.
I confirmed FF is selecting my default printer by keying crtl-p.