how do I downlooad my paid version order number 36-1600865 December 13,2012 ?
I lost my paid version of Mozilla Firefox and have given above all the information from my AVG invoice, order confirmation and license so that I can restore what I paid for as noted above.
Thanks for your help,
Herbert C. Fischer
Helpful replies
in this case, please contact AVG's support since we won't be able to solve this issue...
Go to answer 2Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Adobe PDF Plug-In For Firefox and Netscape 10.1.5
- Next Generation Java Plug-in 10.5.1 for Mozilla browsers
- Coupons, Inc. Coupon Printer Plugin
- Coupons, Inc. Coupon Printer DLL
- NPWLPG
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
hello, mozilla firefox is always open software & provided free of charge to anyone, it can be downloaded at getfirefox.com.
if someone tricked you to pay for it, you should try to get your money back & report them at http://www.mozilla.org/en-US/legal/fraud-report/.
Question owner
I should have made it clearer. I renewed my AVG Firefox license on December 13, 2012 and downloaded the file satisfactorily. And it was working perfectly until 2 days ago when I did something to screw it up. I would like to reload the file as the invoice has my license number. And seems all set to go if I can reload the file. Thanks for your help.
Herb Fischer hcfisch@cox.net
Helpful Reply
in this case, please contact AVG's support since we won't be able to solve this issue...