Finding IRS tax web site, using Firefox, I found lists of IRS forms etc., however I can't open any of them.
I use AOL Firefox as my home page. Problem: I can't download a IRS tax form, etc after getting to the IRS Tax web site. I have a MAC OS computer 10.7.5 version, 2.5 processor, 4 GB memory. Using MAC's Safari I have no problem. I prefer to use Firefox.
Additional System Details
Installed Plug-ins
- Displays Java applet content, or a placeholder if Java is not installed.
- Shockwave Flash 11.5 r502
- Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.5
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
Application
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.
Application Basics
Name
Firefox
Version
18.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:18.0) Gecko/20100101 Firefox/18.0
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
AOL Toolbar5.74.1.9081true{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity358400browser.cache.disk.smart_size_cached_value358400browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size.use_old_maxfalsebrowser.places.smartBookmarksVersion4browser.startup.homepagehttp://www.aol.com/?mtmhp=hyplogusaolp00000003browser.startup.homepage_override.buildID20130104151948browser.startup.homepage_override.mstone18.0extensions.lastAppVersion18.0gfx.blacklist.direct2d3gfx.blacklist.layers.direct3d93gfx.blacklist.webgl.msaa4keyword.URLhttp://slirsredirect.search.aol.com/redirector/sredir?sredir=843&s_qt=ab&s_it=customfirefoxright-ff&tb_uuid=201301161334network.cookie.prefsMigratedtruenetwork.protocol-handler.warn-external.dnupdatefalseplaces.history.expiration.transient_current_max_pages104858privacy.sanitize.migrateFx3Prefstrue
Graphics
Device ID0x6741GPU Accelerated Windows1/1 OpenGLVendor ID0x1002WebGL RendererATI Technologies Inc. -- ATI Radeon HD 6750M OpenGL Engine
AzureCanvasBackendquartzAzureContentBackendnoneAzureFallbackCanvasBackendnone
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum versionVersion in useNSPR4.9.44.9.4NSS3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSSMIME3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSSSL3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSUTIL3.14.1.03.14.1.0