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No sound from websites.Sound Ok on computer hard Drive!!

Posted

All music and vocal programs from websites i.e: BBC. ITV etc cannot be heard! Music that is loaded on to the Hard Drive does not have a problem. This is a problem with the internet some how and I'm lost for answers as to how rectify it. Any suggestions would be apreciated.

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Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.11.2 for Mozilla browsers
  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • 5.1.10411.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • DivX VOD Helper Plug-in
  • DivX Web Player version 2.1.2.265
  • Photodex Presenter Plugin 4,52,0,3048
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

feer56
  • Top 10 Contributor
128 solutions 1714 answers
Posted

Have you checked with What to do if Firefox won't play any sounds ?

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cor-el
  • Top 10 Contributor
  • Moderator
8289 solutions 78410 answers
Posted

Try to clear the Flash local storage and settings.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings
    • Remove a specific domain: Local Storage Settings by site
    • Remove all domains: Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

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Posted

Question owner

Cleared flash local storage and settings. No Joy! Now get error message on BBC website when trying to get sound ' That i do not have the correct version of Flash Player and to D/L the latest version. I've done that but still shows same error message

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feer56
  • Top 10 Contributor
128 solutions 1714 answers
Posted

You may want to go to the control panel then to add/ remove programs and uninstall all of Adobe Flash then restart your computer and install back Adobe Flash.

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Posted

Question owner

As you suggested uninstalled Flash Player and installed back. No error message about correct version, but still no sound.

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