The "remember passwords for sites" box is graytone and I cannot click on it. How can I save password?
Firefox... Using Windows 7 -- Tools --> Options --> Security Cannot click on "Remember Passwords for Sites", only on create Master Password. What might be wrong? Thank you
Chosen solution
by cor-elNote that running Firefox in Private Browsing mode also disables this check box.
- Tools > Options > Privacy: Use custom settings for history
- Deselect: [ ] "Always use private browsing mode"
Helpful replies
hello dhannay, do you use a norton security product by any chance? it might interfere with the firefox password management...
otherwise you could try to reset firefox and see if this makes a difference (this will keep your bookmarks and passwords): Reset Firefox – easily fix most problems
Go to answer 3Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
- 5.1.10411.0
- NPWLPG
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Helpful Reply
hello dhannay, do you use a norton security product by any chance? it might interfere with the firefox password management...
otherwise you could try to reset firefox and see if this makes a difference (this will keep your bookmarks and passwords): Reset Firefox – easily fix most problems
Question owner
Not using Norton. Followed suggestion to "Reset Firefox" and that worked well, although my menu bar was lost and I had to get into Toolbars to reestablish it. Now everything is proper again. Thanks "madperson" !
Chosen Solution
Note that running Firefox in Private Browsing mode also disables this check box.
- Tools > Options > Privacy: Use custom settings for history
- Deselect: [ ] "Always use private browsing mode"
Question owner
Thank you cor-el, this and resetting Firefox has solved my problem. dh