I have used firefox for 3 or 4 years, today it would not open. I had to reinstall and start over from the beginning. I lost a lot of bookmarks and preferences.
Adobe installed an update, which restarted my desktop pc. After restarting I was unable to open Firefox browser. So, I clicked on Firefox, and then run as... first I tried running as... and chose my name. Firefox browser still would not open. Then I chose administrator which opened Firefox browser, but, as a new Firefox installation. It did contain add-ons, but not book marks, history, downloads or preferences. Now i have started over from the beginning. Is there any way I can restore lost bookmarks and preferences? Do you think system restore would help?
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealPlayer Download Plugin
- Adobe PDF Plug-In For Firefox and Netscape 10.1.5
- RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
- RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
- RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
- RealDownloader Plugin
- Google Update
- Next Generation Java Plug-in 10.9.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- RealJukebox Netscape Plugin
- RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
- RealPlayer(tm) HTML5VideoShim Plug-In
- 4.1.10329.0
- VLC media player Web Plugin 2.0.0
- DivX Plus Web Player version 2.2.0.52
- DivX VOD Helper Plug-in
- npdivxplayerplugin
- getplusplusadobe16248
- 1.9.0009.1
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- DRM Netscape Network Object
- Npdsplay dll
- DRM Store Netscape Plugin
- np-mswmp
Application
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0
More Information
Are there still JSON backups in the bookmarkbackups folder?
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder