i can't star firefox on my desktop
whent i click on firefox icon to open internet it wont do nothing,i need help
Helpful replies
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Go to answer 1A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
Go to answer 1Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- npsitesafety
- Google Update
- 4.1.10329.0
- Picasa plugin
- Adobe PDF Plug-In For Firefox and Netscape 8.3.1
- BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
- Yahoo Application State Plugin version 1.0.0.7
- Motive Plugin for Mozilla Browsers
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Helpful Reply
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Helpful Reply
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See: