its getting so bad that I don't know if the screen will go blank or freeze before I can send this
I don't seem to be able to use Mozilla for very long as it freezes or the screen goes white or it closes down and reverts to something I have closed down. I have taken mozilla back to factory settings 3 times tried to clear anything that might not be compatible, but I'm not confident enough to go to far
Chosen solution
by cor-elWhich security software (firewall, anti-virus) do you have?
Try to remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
Read this answer in context 0Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Google Update
- MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- BlackBerry WebSL Browser Plug-In
- GEPlugin
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- 4.1.10329.0
- Picasa plugin
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- The plug-in allows you to open and edit files using Microsoft Office applications
- Plays games at king.com
- Office Authorization plug-in for NPAPI browsers
- NPWLPG
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Chosen Solution
Which security software (firewall, anti-virus) do you have?
Try to remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
Question owner
I am not sure what worked, I did lots of things including updating all window elements. Fingers crossed I think it may have done the trick. Thank you