I downloaded snap.do, it asked if I wanted to stop cookies, I checked yes, now I can't open the firefox toolbar, nor can I get google to come up.
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Google Update
- GEPlugin
- 4.1.10329.0
- Adobe PDF Plug-In For Firefox and Netscape
- NPWLPG
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
More Information
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
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