The url window will not take me to web address when I type it in. Has always worked before, I have not changed any settings.
Suddenly today, the url window will not work. I checked Internet Explorer and it works fine on that. I type in www.ups.com and hit enter....nothing....what do I do to make this work again?
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Coupons, Inc. Coupon Printer Plugin
- Coupons, Inc. Coupon Printer DLL
- Google Update
- RealJukebox Netscape Plugin
- RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
- RealPlayer(tm) HTML5VideoShim Plug-In
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealPlayer Download Plugin
- 4.1.10329.0
- Adobe PDF Plug-In For Firefox and Netscape 10.1.0
- iTunes Detector Plug-in
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- npapicomadapter
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
- Adobe Shockwave for Director Netscape plug-in, version 11.0
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.0; rv:12.0) Gecko/20100101 Firefox/12.0
More Information
This issue can be caused by an extension that isn't working properly.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.