I have a recurring popup window asking to install "afr.php" file from website http://cas.ny.us.criteo.com. How do I stop this? Using Mac Mountain Lion and Firef
Just started today - a file wants to install on my computer "afr.php" from http://cas.ny.us.criteo.com.
I have been getting spam emails from several of my friends today, could this be trying to infect my system?
Chosen solutionby dashielle89
I also have this problem, very annoying. Clearing cookies, cache, etc doesn't work and I have no new add-ons, only have very few that I need, nothing that causes problems. Tried looking up about it and it seems to be caused by certain sites at times I guess but I can't find a good fix. I don't have anything with spam emails though, just this window popping up.Read this answer in context 0
Additional System Details
- Shockwave Flash 11.5 r502
- WebEx64 General Plugin Container Version 205
- Displays Java applet content, or a placeholder if Java is not installed.
- Microsoft Office for Mac SharePoint Browser Plug-in
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
- Coupons Inc., Coupon Printing FireFox Plugin
- Glance Plug-In 2.5.4
- Logitech Harmony Browser Plug-In 22.214.171.124
- BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:17.0) Gecko/20100101 Firefox/17.0
hello clarissaz, this sounds like a problem that could be caused by malware. please go to tools > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
as an alternative you could also try to reset firefox...
I also have this problem, very annoying. Clearing cookies, cache, etc doesn't work and I have no new add-ons, only have very few that I need, nothing that causes problems. Tried looking up about it and it seems to be caused by certain sites at times I guess but I can't find a good fix. I don't have anything with spam emails though, just this window popping up.
Did you try Safe mode?
I cleared the cache and cookies, nothing happened yet today, so cross fingers this took care of it. Also, I ran a scan with norton, and hopefully that took care of any malware trying to do evil on my computer!
Macs don't have a safe mode
Mac do have a Firefox Safe mode that you can enter if you hold down the Options key while starting Firefox.
You can use one of these to start Firefox in Safe mode:
- On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
- On Mac, hold down the Options key while starting Firefox
- Help > Restart with Add-ons Disabled