I have a recurring popup window asking to install "afr.php" file from website http://cas.ny.us.criteo.com. How do I stop this? Using Mac Mountain Lion and Firef
Just started today - a file wants to install on my computer "afr.php" from http://cas.ny.us.criteo.com.
I have been getting spam emails from several of my friends today, could this be trying to infect my system?
Chosen solution
by dashielle89I also have this problem, very annoying. Clearing cookies, cache, etc doesn't work and I have no new add-ons, only have very few that I need, nothing that causes problems. Tried looking up about it and it seems to be caused by certain sites at times I guess but I can't find a good fix. I don't have anything with spam emails though, just this window popping up.
Read this answer in context 0Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- WebEx64 General Plugin Container Version 205
- Displays Java applet content, or a placeholder if Java is not installed.
- Microsoft Office for Mac SharePoint Browser Plug-in
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
- Coupons Inc., Coupon Printing FireFox Plugin
- Glance Plug-In 2.5.4
- Logitech Harmony Browser Plug-In 1.0.0.1
- BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
- iPhoto6
Application
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:17.0) Gecko/20100101 Firefox/17.0
More Information
hello clarissaz, this sounds like a problem that could be caused by malware. please go to tools > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
as an alternative you could also try to reset firefox...
See also [/questions/946173]
Chosen Solution
I also have this problem, very annoying. Clearing cookies, cache, etc doesn't work and I have no new add-ons, only have very few that I need, nothing that causes problems. Tried looking up about it and it seems to be caused by certain sites at times I guess but I can't find a good fix. I don't have anything with spam emails though, just this window popping up.
Did you try Safe mode?
Question owner
I cleared the cache and cookies, nothing happened yet today, so cross fingers this took care of it. Also, I ran a scan with norton, and hopefully that took care of any malware trying to do evil on my computer!
Mac do have a Firefox Safe mode that you can enter if you hold down the Options key while starting Firefox.
You can use one of these to start Firefox in Safe mode:
- On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
- On Mac, hold down the Options key while starting Firefox
- Help > Restart with Add-ons Disabled