Question | Firefox Help

posted by Mishaspenoel 4 months ago

When I click on the + a new tab comes up, but no google search bar. I was able to get a new search bar before an upgrade.

To get a new search bar to come up I have to go to File, open a new window. If I select open a new tab, only a tab comes up, no search bar. I tried downloading current Firefox then reverted back to old ones trying to fix my problem.

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Tylerdowner 4 months ago

Please update to Firefox 16.0.2, then reset firefox. Reset Firefox – easily fix most problems
cor-el 4 months ago
What is the setting of the New Tab page?
You can check the value of the browser.newtab.url pref on the about:config page.
See this article about the New Tab page (about:newtab):
- https://support.mozilla.org/kb/new-tab-page-show-hide-and-customize-top-sites
Mishaspenoel 4 months ago

ok Tyler, I removed all of the firefox off of my mac, then downloaded 16.0. Then went to troubleshooting and see the reset button. If I click on the reset button, will that clear everything such as iphotos, itunes, anything I have installed on it. I guess I am asking, will it restore my mac back to factory settings? Thanks for your help.
cor-el 4 months ago
If you reset Firefox then a new profile is created and some of your data (bookmarks, passwords, cookies, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data).
You need to create a new profile if you really ant to get rid of all personal data and have a factory reset.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
- https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Tylerdowner 4 months ago

no, Resetting Firefox is only going to touch Firefox, and not your Mac's photos, programs, etc. It Will simply change some of Firefox's preferences back to default, and also remove any extensions you have installed in Firefox.