Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.
Starting about two weeks ago, I can no longer use my yahoo mail on firefox. It does not allow me to compose email messages, and I cannot click on emails to read them either. It works on internet explorer.
When I try to click on the account settings icon, it also does not work.
Helpful replies
i face the same issue for the past 1 year or so.. now i'm on the latest (20.0) and still have an issue..
i dont know why firefox gives useless upgrades.. it was stable only till 4.x then i was forced to upgrade to 11.. and have been facing this since then..
its INTERMITTENT.. some times "compose" works, while some times it does not.. some times forward doesnt work and if it does, it challenges you with a blank forwarded page and tests your patience trying to load a contact name.. im sure many would agree that the issues are count less
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Installed Plug-ins
- Shockwave Flash 11.5 r502
- Google Update
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- 5.1.10411.0
- Adobe PDF Plug-In For Firefox and Netscape 10.1.3
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- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
More Information
First, please update to Firefox 17.0.1. Update Firefox to the latest version
Then, try to read Websites look wrong or appear differently than they should
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
I unchecked the "Tell websites I do not want to be tracked" option and normalcy was restored (Firefox 18.0.2 on Mac 10.8.2).
This fix did not work.
Still not able to replay to emails or create new emails. If this problem is not fixed soon I'll be forced to go to another web browser
Yahoo mail work fine when I use Windows Explorer. till this problem is fixed I'm switching it instead of FireFox
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
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Helpful Reply
i face the same issue for the past 1 year or so.. now i'm on the latest (20.0) and still have an issue..
i dont know why firefox gives useless upgrades.. it was stable only till 4.x then i was forced to upgrade to 11.. and have been facing this since then..
its INTERMITTENT.. some times "compose" works, while some times it does not.. some times forward doesnt work and if it does, it challenges you with a blank forwarded page and tests your patience trying to load a contact name.. im sure many would agree that the issues are count less