X
Tap here to go to the mobile version of the site.

Support Forum

I have a problem with my Firefox sync account.

Posted

Hello!

I decided to format my computer and wanted to backup my bookmarks etc. I created a firefox sync account and synced them. When i was done i tried to sync my bookmarks back to the computer but failed. Now all my bookmarks are gone. Is there any way to retrieve that information from one of your servers?

Helpful replies

Do you have your Sync Key (or Recovery Key) ?

Have you reset your Sync Key?
If you did your bookmarks are gone.

Go to answer 7
Post a Reply

Additional System Details

Application

  • User Agent: Opera/9.80 (Windows NT 6.1; WOW64) Presto/2.12.388 Version/12.12

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
2748 solutions 21599 answers
Posted

Helpful Reply

Do you have your Sync Key (or Recovery Key) ?

Have you reset your Sync Key?
If you did your bookmarks are gone.

Was this helpful to you? 7
Reply

Post a Reply

You must log in to your account to reply to posts.

Don't have an account? You can create a free account now.