As of late, my Firefox browser has been freezing my entire computer. It keeps saying that it is "not responding", my mouse turns into that blue circular loading screen, I can't exit anything, I can't even open task manager, I have to take the battery out just for my computer to turn off.
I scanned everything with Norton; didn't detect anything. I even did the Norton Power Eraser, still nothing. I set Firefox to run the program as an administrator and I thought it was fixed but it wasn't.
I even update my plug-ins and for some reason, your website keeps telling me I need to update the same ones, so I can't even rely on that.
I noticed that it does happen when I'm on a Youtube page. Like when I've paused a video.
It opens fast, it browses fast, it goes to certain websites fast. It's this annoyance that has really bothered me and has considered me switching to Google Chrome.
If you don't want me to, then tell me how to fix this issue.
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cor-el 4 months ago Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps in case your security software or custom system drivers are causing issues.
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meeper22 4 months ago It didn't work.
All it did was make me move my mouse to minimize programs but it wouldn't let me use ctrl +alt +del to open task manager.
Now everytime I turn on my computer; I read a message saying my battery is low and needs to be replaced for optimal performance but I keep my computer plugged in all the time.
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meeper22 4 months ago I think I figured out what the problem was. Norton was running in the background which started to freeze up my computer. The reason being that my computer only froze when I wasn't using it; when it was idle.
I apologize for blaming your browser; it was on while my computer froze so I assumed it was that. Hey, again, I apologize and will stick with Firefox since it had nothing to do with it.
I am considering getting a different anti-virus program though.
Thanks for your help.
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cybervigilante 1 month ago Same problem here. FF freezes my whole computer. No "solution" (shot in the dark") works. I may be forced to migrate to Chrome. (NEVER IE ;'P)