X
Tap here to go to the mobile version of the site.

Support Forum

can't close a firefox tab

Posted

I have an extra tab whenever firefox loads. I click the x to close it but it won't close. My home page is set to what it's meant to be. So there will be the tab I'm looking at and an extra blank tab.

Cheers,

Maxy

Chosen solution

by iamjayakumars

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Read this answer in context 1
Post a Reply

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.10.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • np-mswmp
  • iTunes Detector Plug-in
  • Nitro PDF Plug-in for Firefox and Chrome
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • 4.1.10329.0
  • npRLCT4Player

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 ( .NET CLR 3.5.30729; .NET4.0C) FBSMTWB

More Information

iamjayakumars
  • Top 10 Contributor
176 solutions 2787 answers
Posted

Chosen Solution

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Was this helpful to you? 1
Reply
iamjayakumars
  • Top 10 Contributor
176 solutions 2787 answers
Posted

Are you using Addthis Extension(Add-on)

update your firefox to latest version.

Was this helpful to you? 0
Reply
Posted

Question owner

Thank you, Thank you, Thank you!! The offending extension was Imagetweak 0.25.1

The extra tab is gone.

Thanks again for your speedy response

Maxy :)

Was this helpful to you?
Reply
cor-el
  • Top 10 Contributor
  • Moderator
8288 solutions 78368 answers
Posted

You have a corrupted user agent that identifies you as Firefox/3.6.16

  • Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 ( .NET CLR 3.5.30729; .NET4.0C) FBSMTWB

See:

Was this helpful to you?
Reply
Posted

Question owner

I have followed your suggestions. How will I know if it's fixed. I was getting messages that i had an old version of firefox so hopefully this fixed it :)

Was this helpful to you?
Reply
the-edmeister
  • Top 10 Contributor
  • Moderator
2746 solutions 21584 answers
Posted

You can see your User Agent displayed on this page.
http://useragentstring.com/

Was this helpful to you? 0
Reply

Post a Reply

You must log in to your account to reply to posts.

Don't have an account? You can create a free account now.