Firefox Not Prompting To Remember Passwords
Firefox is not saving passwords. It's not even giving me a prompt to save them. Going through support forums, I have already...
Checked Security Settings Checked to ensure Firefox was not in permanent private mode Tested in Safe Mode (problem still persists) Reset Firefox
Chosen solution
by cor-elYou did also check for problems caused by hardware acceleration?
It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.
See:
- "Troubleshooting" in http://kb.mozillazine.org/Password_Manager
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
You can also try to reset Firefox:
Read this answer in context 1Helpful replies
hello Fitzstewart, where is it happening? sites can define that the browser shouldn't save passwords in their source-code, see Usernames and passwords are not saved
you could use an addon like the following to circumvent such restrictions: https://addons.mozilla.org/firefox/addon/remember-passwords
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Installed Plug-ins
- Shockwave Flash 11.5 r502
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- Next Generation Java Plug-in 10.9.2 for Mozilla browsers
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- Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- VLC media player Web Plugin 2.0.2
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- NPWLPG
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Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
More Information
Firefox 17.0.1
Windows 7 SP1
Acer Aspire V3-551
Helpful Reply
hello Fitzstewart, where is it happening? sites can define that the browser shouldn't save passwords in their source-code, see Usernames and passwords are not saved
you could use an addon like the following to circumvent such restrictions: https://addons.mozilla.org/firefox/addon/remember-passwords
Question owner
Every and any website where a user name and password is used. It's a universal problem, it has never prompted to save, on any website.
Question owner
Tried the add on, still no prompt to save passwords
Make sure that you do not run Firefox in (permanent) Private Browsing mode.
- Tools > Options > Privacy: Use custom settings for history
- Deselect: [ ] "Always use private browsing mode"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
Question owner
As stated at the beginning, I've already done those. Repeatedly at this point.
Chosen Solution
You did also check for problems caused by hardware acceleration?
It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.
See:
- "Troubleshooting" in http://kb.mozillazine.org/Password_Manager
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
You can also try to reset Firefox:
Question owner
Renaming key3.db and signons.sqlite did the trick! FF is now finally saving logon credentials!
