Remove the software v9 Firefox browser
Dear Sirs.
I ask the help of you to remove the software v9 Firefox browser. I've tried various actions in an attempt to remove it, but without success. I'm seriously considering uninstalling Mozilla Firefox and use another browser. But I think there is a solution and I am appealing to you to get this help.
Thank you.
Fabio Guilhon
Chosen solution
by philipphello fabio, this sounds like a problem possibly caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc - others have reported it might specifically come under the name "Proxy Tool"). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and/or a different tool like the free version of malwarebytes.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
Read this answer in context 10Helpful replies
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Internet Banking Helper
- RealJukebox Netscape Plugin
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- 6.0.12.1059
- iTunes Detector Plug-in
- Facebook Video Calling Plugin
- Foxit Reader Plug-In For Firefox and Netscape
- 4.0.50401.0
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
- np-mswmp
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0
More Information
Chosen Solution
hello fabio, this sounds like a problem possibly caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc - others have reported it might specifically come under the name "Proxy Tool"). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and/or a different tool like the free version of malwarebytes.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
Helpful Reply
Thanks very much for the help. V9 was indeed masquerading as "Proxy tool."
How to remove the hijack v9.com from Firefox's new tab.
Here's the resolution!!
v9.com is a hijack program and it changes the registry and the program start shortcut link, and make it the default tab of the firefox!!
So, just remove it from registry and shortcut link, and we will get rid of it now.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command (You should keep search v9.com and find and remove)
From :
C:\Program Files\Mozilla Firefox\firefox.exe http://en.v9.com/?utm_source=b&utm_medium=sof&from=sof&uid=HitachiXHDS723020BLA642_MN5220F322HYJK22HYJKX&ts=1369009630
To :
C:\Program Files\Mozilla Firefox\firefox.exe
How to start windows registry editor :
Windows --> Start --> Run Program "regedit" --> Search "v9.com" (repeat)
Modified by iicray