I updated Mozilla and then Mozilla says i running an old version/to update
I have the latest Mozilla Firefox update but after done the same page open telling I have an older version that I need to update. I have Windows XP 2002
Helpful replies
hello demoyamary, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: Websites say that Firefox is outdated or incompatible even though it's the latest version
Go to answer 2Try to read Websites say that Firefox is outdated or incompatible even though it's the latest version
After following those directions, try to read Update Firefox to the latest version to double check you are using Firefox 17.0.1 or later
Go to answer 1Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Facebook Video Calling Plugin
- Google Update
- Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
- 5.1.10411.0
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Picasa plugin
- iTunes Detector Plug-in
- GEPlugin
- NPWLPG
- RealArcade_NPAPI_Plugin
- Zylom Plugin
- Motive Plugin for Mozilla Browsers
- CANON iMAGE GATEWAY Mycamera Plugin
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- np-mswmp
- Office Plugin for Netscape Navigator
- Rhapsody Player Engine Plugin
- npsnapfish
- ~Mirage 6.0.78.0 Plugin for MediaForge Projects
- Allows browsing on RealArcade sites with Mozilla browsers.
- Adobe Acrobat Plug-In Version 5.10 for Netscape
Application
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.24) Gecko/20111103 Firefox/3.6.24 ( .NET CLR 3.5.30729) FBSMTWB
More Information
Helpful Reply
hello demoyamary, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: Websites say that Firefox is outdated or incompatible even though it's the latest version
Helpful Reply
Try to read Websites say that Firefox is outdated or incompatible even though it's the latest version
After following those directions, try to read Update Firefox to the latest version to double check you are using Firefox 17.0.1 or later