why are my bookmarks blocked
For several days, "my bookmarks" are not being displayed in my Firefox home page. There is a message displayed in a small window indicating possible causes, however: I do not use Norton Firewall or any other Norton product Javascript is enabled
I use a my.myway.com homepage which displays correctly in Internet Explorer but not in Firefox.
My computer is Windows 7 64-bit.
Any suggestions?
Chosen solution
by cor-elTry to clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
- https://support.mozilla.org/kb/how-clear-firefox-cache
- https://support.mozilla.org/kb/Deleting+cookies
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- npsitesafety
- Google Update
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- 4.1.10329.0
- Intel web components updater - Installs and updates the Intel web components
- Intel web components for Intel® Identity Protection Technology
- NPWLPG
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
- Package Installer & Install Conduit
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
More Information
Chosen Solution
Try to clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Question owner
The suggested fix solved my problem. Will make a note of this fix in case of a recurrence of this problem.
Thank you