Question

I tried link and it's blocked. When you say flash plug in. ...I went to help pages and found link to adobe and looked at how to download latest versions and I downloaded what it said. (Download background resources)

But I don't know how to update it? I'm sorry. I don't mean to try your patience. Im sorry to not understand what to do.  : )

How do I see a list of my add on's to make sure ad block isnt enabled and remove?

I know I'm probably asking the most retarded questions ever...I do want to understand. I'm just kinda on a learning curve.

)

Goto this website http://get.adobe.com/flashplayer/ and choose windows(.exe) and download it. Close your firefox and install the flash (by double clicking the exe file) and check it out.

Ebay website mostly works in flash. so you need to update your flash. soon this problem will be solved when they started using HTML5

I got the adobe thing done. I found a page that said I could check all my addons and plugins and see if they are up to date. It said Java needed to update but when I tried to download the latest version it keeps saying the download file was corrupted. It came off java site?

Anyhoo...any ideas on that?

I don't mean to presume on your time.  : )

Ya. You needed java too. Download the java using Downthemall Addons So it ll download fast.

actually...showing a bit of initiative I looked at how to troubleshoot java install and discovered I need to use the offline one. Whod have thunk?

Waiting to see now...

Ya Go for offline download and install it like flash player.

I did java, silverlight, quicktime also.

I should restart computer now?

It's to need.. If u do its great. Otherwise close your Firefox completely and re open it

Nothing changed. I'm so sad. EBay still only partially displaying. I wish I wasn't so dumb about computers.

Thank you for trying to help me.

Just a little "Mommy angst"...

Provide a snapshot of ebay website

ebay.com and ebay.in is working perfectly for me

I have this retarded vista and the screenshot directions don't work. I'll try. Ive tried before and I ended up almost in tears from frustration.

Just a moment.

just press print screen in keyboard and paste it in paint and save it.

When I open Paint...I cannot click paste. It's grayed out. Everything is under edit except for select all.

As usual...apparently I'm too stupid to follow simple directions.

Wont work.

Im sorry.

I remember the last time I went thru this...I never could get a screenshot.

I'm normally a highly intelligent and pro active person. It's so frustrating to have so little ability to understand how to do anything.

I appreciate you trying to help.

I guess I'm stuck. Cant do screenshot.

Please follow this steps to reset your firefox i hope it solves the problem https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems?esab=a&s=reset&r=0&as=s

I did that. Thanks.

No results. I'm beyond sad.

I feel like a stupid failure. I still have accomplished nothing except updating which apparently didn't help whatever my problem is.

I took a pic with digital camera and then had to resize but will try to upload.

Did you try to reload the web page(s) and bypass the cache to refresh possibly outdated or corrupted files?

• Press and hold Shift and left-click the Reload button.
• Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• Press "Command + Shift + R" (MAC)

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Can you please tell me how to find the reload button. When I updated firefox...I only have this little red tab with firefox and a down arrow. I assume reload might be somewhere in there?

I'm not being a smart aleck...just tired...but ever hopeful.  : ))

You can see the reload button as the last button with the circular arrow on the right hand side of the location bar in your above posted screenshot.

Firefox 4 and later use a combined Stop/Reload/Go button that is positioned at the right end of the location bar.

• During the page load process it shows as a Stop button and after the loading has finished the button is changed to a Reload button.
• If you type in the location bar then that button becomes a Go button.
• Middle-click or hold the Ctrl key and left-click the Reload button to duplicate the current tab to a new tab.

I still see no difference. Just half a site...

I did think to try looking in internet explorer. Not sure what version.

Looks the same.  : (

You wrote above that you've already tried to reset Firefox, so a new profile didn't help.

Do you have other software that may be blocking CSS files?

Which security software (firewall, anti-virus) do you have?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

I think it's comodo dragon or something like that.

Looks the same in windows safe mode.

This is a really really annoying problem. Is there no hope of a solution to this problem?

Looking for a solution to a different problem, I read through your discussion. I can't believe you have persevered for so long, but I admire you for that. I also read a different thread at Mozilla Support discussing a similar problem which had these additional suggestions. They are worth a try. Adblock and the Plus version are Firefox add-ons/extensions. I believe you have already found where you can control your add-ons. See if you have this one or any other ad blocker and see if disabling it helps. Item 2 is a different suggestion.

1. This appears to be an Adblock Plus problem. When I disable Adblock Plus, the problem goes away. When I re-enable it the problem comes back. I have unsubscribed from all of the blocking lists in Adblock Plus, and the pages now show up correctly. I will just block individual items from now on as and when I come across them.

2. Another poster suggested this: Try clearing your cache. It worked for me!

See how here: http://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache

Here's one more thing you can try that came from yet another thread discussing eBay not displaying images:

"With eBay on display, click on the site identity button (for details on what that is see https://support.mozilla.com/kb/Site+Identity+Button) and then on More Information. This will open up the page info dialog.

First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)

Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, and de-select the option. "