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Some websites show black screen when I tried to visit them. Eg. http://adbucks.brandreachsys.com/ , http://www.getpaid4.com/?amby

boral
boral
Posted

Some websites show black screen when I tried to open them. On the top of the tab it was written GIF Image(1 "cross sign" 1 pixels) . The page contain only a very very small dot at the center and everything is black. This thing happens for a couple of websites. I am using Windows 7 Ultimate 64 bit .

Chosen solution

by cor-el

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead. 

Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"
Read this answer in context 9

Helpful replies

When Firefox displays an image file, such as 1-pixel GIF file (often used for tracking), it display the image on a dark background. Does the URL you're visiting end with an image extension (or have an image extension followed by a question mark and then various parameters)? If not, a script on the site may be serving you an image instead of a web page for some reason.

Go to answer 3

Additional System Details

Sites Affected

http://adbucks.brandreachsys.com/

Installed Plug-ins

  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.4 r402
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Nitro PDF Plug-in for Firefox and Chrome
  • GEPlugin
  • 6.0.12.448
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Yahoo! activeX Plug-in Bridge

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Close
jscher2000
jscher2000
  • Top 10 Contributor
1178 solutions 11160 answers
Posted

Helpful Reply

When Firefox displays an image file, such as 1-pixel GIF file (often used for tracking), it display the image on a dark background. Does the URL you're visiting end with an image extension (or have an image extension followed by a question mark and then various parameters)? If not, a script on the site may be serving you an image instead of a web page for some reason.

cor-el
cor-el
  • Top 10 Contributor
  • Moderator
8462 solutions 79953 answers
Posted

Chosen Solution

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead. 

Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"
boral
boral
Posted

Question owner

@ cor-el A million thanks for your reply. Your answer solved my problem perfectly.

@ jscher2000 Thanks for your reply. cor-el has solved my problem.

jroot2187
jroot2187 0 solutions 1 answers
Posted

I'm having the same issues. I know this sounds silly, but how can I disable the banner ad blocker?

jscher2000
jscher2000
  • Top 10 Contributor
1178 solutions 11160 answers
Posted

Hi jroot2187, cor-el's post seems to show where to turn it off in the menus in Kaspersky. Can you find it there?