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all suggestions for removal of avira/ask browser failed it is inbedded firefox and internet explorer what now

bingbrett
bingbrett
Posted

every time I try to open Firefox or Internet Explorer avira powered by ask opens over riding defaults

Chosen solution

by dumdidadida

Hi,

You can try updating Firefox and check: https://www.mozilla.org/en-US/firefox/new/

Updating Howto

If the problem persists you can then reset Firefox and start afresh.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Read this answer in context 1

Additional System Details

This happened

Every time Firefox opened

This started when...

I down loaded avira 2013

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • NPWLPG
  • Picasa plugin
  • GEPlugin
  • 4.1.10329.0
  • Plug-in for detecting Nero Kwik Media.
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.1) Gecko/20100101 Firefox/10.0.1

More Information

I uninstalled avira antivirus and ask toolbar using Revo Uninstaller,down to register level. restarted and selected Firefox up came avira powered by ask reset all defaults to Firefox,restarted -selected Firefox
icon up came avira powered by ask as the browser.checked defaults still have Firefox as my browser.
tried Internet Explorer same result. also removed all cookies related to avira and ask.no change

Close
dumdidadida
dumdidadida 172 solutions 1436 answers
Posted

Chosen Solution

Hi,

You can try updating Firefox and check: https://www.mozilla.org/en-US/firefox/new/

Updating Howto

If the problem persists you can then reset Firefox and start afresh.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

bingbrett
bingbrett
Posted

Question owner

thanks for the help did the reset to make sure installed latest version thanks again bingbrett