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Firefox will not release from Task manager when closed.
I am running Windows xp7 service pack 1. With Firefox 16.0.2 with all add ons disabled. The computer is Dell XPS L702x 64 bit. 6G of Ram. I did not have this problem prior to this of Firefox.
Additional System Details
Installed Plug-ins
- Next Generation Java Plug-in 10.7.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 11.4 r402
- NVIDIA 3D Vision plugin for Mozilla browsers
- NVIDIA 3D Vision Streaming plugin for Mozilla browsers
- NPWLPG
- Google Update
- Foxit Reader Plug-In For Firefox and Netscape
- VLC media player Web Plugin 2.0.2
- Picasa plugin
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
More Information
Hi,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
Did this fix your problems? Please report back to us!
See also:
- "Hang at exit": http://kb.mozillazine.org/Firefox_hangs
- "Firefox hangs when you quit it": https://support.mozilla.org/kb/Firefox+hangs
