X
Tap here to go to the mobile version of the site.
mozilla

Support Forum

This thread was closed. Please ask a new question if you need help.

my yahoo mail does not work properly with firefox but is ok with internet explorer.Why?

adktron
adktron
Posted

works fine with internet explorer.Should I switch my default browser????

Additional System Details

This happened

Every time Firefox opened

This started when...

Unsure...

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Logitech Device Detection

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

see above for now...

Close
dumdidadida
dumdidadida 171 solutions 1436 answers
Posted

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Top 10 Contributor
  • Moderator
8289 solutions 78431 answers
Posted

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
roxyjo44
roxyjo44 0 solutions 1 answers
Posted

If Yahoo has always worked before - and Firefox has updated, why do we need to go back and change our browser instead of Firefox/Yahoo finding out what is wrong. I hate Internet Explorer and am being forced to use it for Yahoo Mail because of interface problems between Mozilla/Firefox and Yahoo. Can't it be fixed without going back to other versions of Firefox?