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My exceptions list is suddenly blank

Vortexboy
Vortexboy
Posted

This morning, everything that was in my exceptions list has suddenly disappeared. This list took years to compile. Thanks a lot Mozilla. Nothing special happened overnight as I simply put the computer to sleep before I did.

Chosen solution

by KatCoelho

Saw you were having a really tough time and getting "technical" responses. In case you weren't able to get this fixed, I finally found a way: 

  CLICK ON:   TOOLS
  CLICK ON:   CLEAR RECENT HISTORY
  UN-CHECK:  OFFLINE WEB SITE DATA and SITE PREFERENCES

This took care of the issue for me, I'm sure it will for you too.

Kath

Read this answer in context 1
  • Question details
    Product Firefox

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Octoshape Streaming Services web integration browser plug-in

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Apple Mac OSX 10.7.5 Apple iMac i5.

Close
KatCoelho
KatCoelho 1 solutions 5 answers
Posted

Chosen Solution

Saw you were having a really tough time and getting "technical" responses. In case you weren't able to get this fixed, I finally found a way: 

  CLICK ON:   TOOLS
  CLICK ON:   CLEAR RECENT HISTORY
  UN-CHECK:  OFFLINE WEB SITE DATA and SITE PREFERENCES

This took care of the issue for me, I'm sure it will for you too.

Kath

Vortexboy
Vortexboy
Posted

Question owner

Thanks. I just tried it and all exceptions are intact. I appreciate the clarity.

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