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How to fix firefox Unresponsive script messages: Script: resource:///components/nsPrompter.js:68;

vtmiller
vtmiller
Posted

Usually occurs when Gmail has been open a while.

  • Question details
    Product Firefox

Additional System Details

This happened

A few times a week

This started when...

I upgraded Firefox.

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • 5.1.10411.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

14.0.1 Firefox.
MacBook Pro | Intel Core i5 | 2.5 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB

Close
cor-el
cor-el
  • Top 10 Contributor
  • Moderator
8461 solutions 79957 answers
Posted

Try to update to the current Firefox 16.0.1 release.

You can find the latest Firefox release in all languages and for all Operating Systems here:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.