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Send button in Lotus Notes webmail won't work after Firefox update

kildar
kildar
Posted

I've been using Firefox to connect to my company's Lotus Notes email servers with no problems for months now. Starting this past Friday, after an update, the send buttons no longer work. I can get and view my email but cannot send anything out. Anyone know how to fix this?

Helpful replies

In Lotus Notes webmail, go to the top right corner of the interface and switch from "full" to "lite" mode. You should be able to send messages now. This worked for me and my coworker.

Go to answer 42

Another work around: in the new message tab change the "format" from rich text to plain text... then the send button works...

Go to answer 3

Additional System Details

This happened

Every time Firefox opened

This started when...

Last Friday 10/12

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • np-mswmp
  • Google Update
  • Next Generation Java Plug-in 1.6.0_35 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • GEPlugin
  • 5.1.10411.0
  • pGetPlus for Rockwell 20722
  • ActiveTouch General Plugin Container Version 105
  • Nexon Game Controller
  • Pando Web Plugin
  • Garmin Communicator Plug-In 3.0.1.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Close
sbfren
sbfren 0 solutions 2 answers
Posted

No, but it just started for me today, and seriously affects my job - any suggestions are welcome!!

sbfren
sbfren 0 solutions 2 answers
Posted

This video, by the way, comes up on an internet search, but does not solve the problem.

http://www.youtube.com/watch?v=Zd3dW8fZLXA

waldenable
waldenable 0 solutions 1 answers
Posted

Helpful Reply

In Lotus Notes webmail, go to the top right corner of the interface and switch from "full" to "lite" mode. You should be able to send messages now. This worked for me and my coworker.

Modified by waldenable

chattyknittykat
chattyknittykat 0 solutions 1 answers
Posted

Thanks waldenable! That worked for sending emails and attaching docs.

rmatties
rmatties 0 solutions 4 answers
Posted

I'm trying FF 18 beta. Same problem. I'd rather not use the Lite mode. Does anyone know whether someone is working on a fix? Mozilla ? Lotus Notes?

drozak
drozak 0 solutions 1 answers
Posted

Helpful Reply

Another work around: in the new message tab change the "format" from rich text to plain text... then the send button works...

rmatties
rmatties 0 solutions 4 answers
Posted

Thanks - that worked