X
Tap here to go to the mobile version of the site.
mozilla

Support Forum

This thread was closed. Please ask a new question if you need help.

email sent to a particular hotmail account is being bounced back to me

Jay62
Jay62
Posted

I was sending email to a friend with a hotmail address but since yesterday messages I send is being returned with the following error message: Delivery to the following recipient failed permanently:

I have removed the email address

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 Requested action not taken: mailbox unavailable (state 13). I was told it might be due to service disruptions on hotmail and was told to keep an eye on hotmail service with the downrightnow site, when the status was steady I tried again to send the message but it continues to be sent back

Chosen solution

by madasan

Hi Jay62,

It seems the issue is with your friend's hotmail address, something happened there and the message is bounced back. It is not a problem with your browser. You might want to contact your friend by other means and tell him to have his email address checked.

Hope that helps

Read this answer in context 2

Helpful replies

Thanks madasan

Knowing the problem is not at my end is definitely reassuring. Unfortunately she is a recent friend and we did not get round to exchanging other means of contact. So looks like I will have to wait until she gets in touch

Go to answer 2

Additional System Details

This started when...

this problem started friday 12th October

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Motive Plugin for Mozilla Browsers
  • SiteAdvisor
  • 4.1.10329.0
  • McAfee MSC FF plugin DLL
  • Picasa plugin
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

only thing I have done is to send a message every so often to that hotmail address

Close
madasan
madasan
  • Administrator
  • Moderator
4 solutions 58 answers
Posted

Chosen Solution

Hi Jay62,

It seems the issue is with your friend's hotmail address, something happened there and the message is bounced back. It is not a problem with your browser. You might want to contact your friend by other means and tell him to have his email address checked.

Hope that helps

Jay62
Jay62
Posted

Helpful Reply

Thanks madasan

Knowing the problem is not at my end is definitely reassuring. Unfortunately she is a recent friend and we did not get round to exchanging other means of contact. So looks like I will have to wait until she gets in touch