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It prompts me to download the new firefox and when I try it won't allow me. It either says firefox is running or it can't replace the current program.
I can't download the new version of Firefox. When I attempt to it won't allow me to. Help!!!
Additional System Details
This happened
A few times a week
Installed Plug-ins
- Office Live Update v1.0
- Shockwave Flash 10.3 r183
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- DivX Web Player version 2.1.1.94
- DivX OVS Helper Plug-in
- RealPlayer Plugin
- http://www.facebook.com/fbplugin/
- npmnqmp 071503000004
- iPhoto6
- The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
Application
- User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.17) Gecko/20110420 YFF35 Firefox/3.6.17 FBSMTWB
More Information
I followed all the instructions with no success!
Try downloading it from here:
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 16.0.1: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.