Can't install security updates because mobile bar jiggles when starting to check and doesn't move forward
When Firefox notifies me of the need to install security updates, I am unable to install them. When I click "install", the blue bar appears, but stands in place while jiggling and doesn't install, no matter how long I wait. There is no notice that the installation has failed, it just doesn't happen.
Additional System Details
A few times a week
This started when...
- Shockwave Flash 11.2 r202
- Displays Java applet content, or a placeholder if Java is not installed.
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
I'm a computer dinausaur, so please answer my question in simple step by step language which I can understand. My computer is not a desktop by the way, but an airmac.
Please try to go to www.getfirefox.com and download the newest version of Firefox (16.0.1. Install it over your current version of Firefox.
I downloaded successfully, but there was no prompt after that. I don't know which version of firefox I already have, but whichever one it is, it is in my applications folder and on my dock. If there is no prompt, what should I do, and how do I find out which version I have?
The Firefox version I have is 7.1. I will try again, but yesterday, no matter what I did, there was no prompt enabling me to move it into an applicatios file.