downloaded the new update but it just doesn't get installed. why do you think that is?
I opened firefox and I saw the message that it is outdated and needed to be upgraded. I did so, but there was no "install new firefox" image on my screen. I went back, downloaded it again with no success.
Helpful replies
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 16.0: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
Go to answer 1Additional System Details
This happened
Every time Firefox opened
This started when...
yesterday
Installed Plug-ins
- Gecko default plugin
- Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
- Picasa plugin.
- DivX Web Player version 1.4.0.233
- iPhoto6
- The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
- RealPlayer Plugin
- Office Live Update v1.0
- The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
- Displays Java applet content, or a placeholder if Java is not installed.
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- Shockwave Flash 11.1 r102
Application
- User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.7; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10
More Information
I opened firefox and I saw the message that it is outdated and needed to be upgraded. I did so, but there was no "install new firefox" image on my screen. I went back, downloaded it again with no success.
Sorry to hear that. You should be able to just download and install a fresh copy from mozilla.org/firefox The complete instructions are in this article - Install Firefox on Mac
Helpful Reply
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 16.0: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.