ttps://accounts.google.com/CookieMismatch - I have followed the help guide but this still appears when I try to access my home page - any ideas?
When I logged in yesterday instead of my usual homepage I had an error message:
the page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies
Helpful replies
It sounds as though you might have tried tried these, but just in case: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button or Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove your google.com cookies (save any pending work first) using either of these:
- While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
Two other recent threads on this error on Gmail or Google login:
- Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
- Why can't I access gmail using Firefox?
Additional System Details
Installed Plug-ins
- Nielsen FirefoxTracker Plug-in
- Google Update
- Shockwave Flash 11.4 r402
- McAfee MSC FF plugin DLL
- Next Generation Java Plug-in 1.6.0_35 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- SiteAdvisor
- Ipsos communication pipe plugin
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- My Scrap Nook Installer Plugin Stub for 32-bit Windows
- 5.1.10411.0
- iTunes Detector Plug-in
- NPWLPG
- Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
- McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1
More Information
Helpful Reply
It sounds as though you might have tried tried these, but just in case: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button or Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove your google.com cookies (save any pending work first) using either of these:
- While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
Two other recent threads on this error on Gmail or Google login: