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PLEASE HELP- I AM UNABLE TO LOGIN FOR FACEBOOK, PASSWORD AND EMAIL ACCOUNT ARE CORRECT BUT CAN NOT SIGN IN WHY????

Firefox
cor-el replied
ducky1942
ducky1942

I CAN NOT LOGIN INTO MY FACEBOOK ACCOUNT- PASSWORD AND EMAIL ARE CORRECT AND WHNE I GO TO LOGIN ONLY GET A BLANK PAGE WHY WHY WHY

I CAN NOT LOGIN INTO MY FACEBOOK ACCOUNT- PASSWORD AND EMAIL ARE CORRECT AND WHNE I GO TO LOGIN ONLY GET A BLANK PAGE WHY WHY WHY

All Replies (2)

user633449
user633449

First you should immediately update to Firefox 15.0.1, the version you are running is extremely old and out of date. Update Firefox to the latest release

AFTER doing the update, try to Reset Firefox, Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"