Не приходит письмо сброса пароля для Sync
При попытке восстановления забытого пароля к учетной записи Sync письмо для сброса не приходит на volkis404r@list.ru. Решение, описанное в support.mozilla.org/ru/questions/907230 не помогает (последовательно были выполнены очистка cookies, сброс Firefox к первоначальным настройкам, полная очистка профиля и наконец переустановка Firefox). При всех попытках сброса появляется сообщение об их удаче: We have emailed a reset code to the email address we have on file for you. Please use it within the next 6 hours, or it will become invalid, однако на e-mail письмо сброса не поступает. Спам-фильтры исключены. Прошу помощи с восстановлением доступа к своей учетной записи Sync.
Chosen solution
by cor-elThis is a known issue with Sync and it is being worked on.
- bug 793929 - sync: Not receive Firefox sync password reset email
(please do not comment in bug reports)
Read this answer in context 2Helpful replies
Thanks for the answer though it is unclear how information what not I one suffered from problems with Firefox can help me with recovery of the account of Sync. Here also my first step to Google Chrome is taken - nobody would like to lose the data because of similar failures. It is a pity that Firefox so disappointed me after four years of use.
Go to answer 1Additional System Details
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
More Information
Chosen Solution
This is a known issue with Sync and it is being worked on.
- bug 793929 - sync: Not receive Firefox sync password reset email
Helpful Reply
Thanks for the answer though it is unclear how information what not I one suffered from problems with Firefox can help me with recovery of the account of Sync. Here also my first step to Google Chrome is taken - nobody would like to lose the data because of similar failures. It is a pity that Firefox so disappointed me after four years of use.
Modified by Fenodiri