Gmail not loading
I have upgraded Firefox to 15.0.1, Gmail does not load, it gets to 75% on the progress bar and hangs.
Any ideas? Justine
Chosen solution
by philipphello justine002, please try launching firefox in safe mode once and see if the issue is occurring there too - another user has reported that an extension named "Save As" causes the issue. in case you have it installed, please remove it.
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Read this answer in context 7Additional System Details
Sites Affected
http://www.gmail.com
Installed Plug-ins
- Displays Java applet content, or a placeholder if Java is not installed.
- Shockwave Flash 11.4 r402
- Adobe Shockwave for Director Netscape plug-in, version 11.6.6
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
- 5.1.10411.0
- Garmin Communicator Plug-in Version 3.0.1.0
- iPhoto6
Application
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:15.0) Gecko/20100101 Firefox/15.0.1
More Information
upgraded, cleared cache, rebooted
Chosen Solution
hello justine002, please try launching firefox in safe mode once and see if the issue is occurring there too - another user has reported that an extension named "Save As" causes the issue. in case you have it installed, please remove it.
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Question owner
Hello Madperson, you are a genius!! It was the "Save As" which I was not even aware was installed.. Thank you so much!!!