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why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

hmksyd
hmksyd
Posted

If I have multiple windows open - and click on firefox icon/tab on taskbar (when it is the active window) - firefox closes. It started this habit 2 days ago.

Chosen solution

by Firechemist

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.4 r402
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • BlackBerry WebSL Browser Plug-In
  • iTunes Detector Plug-in
  • 4.1.10329.0
  • Version 1.1.11, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Close
Firechemist
Firechemist 5 solutions 52 answers
Posted

Chosen Solution

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

hmksyd
hmksyd
Posted

Question owner

thanks vm

hmksyd
hmksyd
Posted

Question owner

the add on causing the issue was minimise tray - an extension to down them all