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How do I remove mystart.credibar and searchqu.com after reinstalling Firefox (15.01)?

pascalannabelle
pascalannabelle
Posted

After reinstalling/up-dating Firefox (to15.01) from a "free download" site, I find myself stuck with s.th. called mystart.incredibar and am being systematically redirected via searchqu.com/410 before opening up on Mozilla Firefox (below left it keeps saying "waiting for searchnu.com or searchqu.com). My daughter´s internet protection program manages to block off mystart.incredibar, but cannot seem to get around searchqu.com/410, which shows up as the "home"-address (upper right corner) for http://mozilla. How do I get rid of these two nuisances. Internet blogs on the subject are plentiful, mention that it is a Firefox related issue, but none of the solutions proposed seems to be permanent.

Thank you for any help.

Chosen solution

by alex_mayorga

Also see http://deletemalware.blogspot.com/2012/07/remove-mystart-by-incredibar-uninstall.html for mystart.credibar, skip "Scan your computer with recommended anti-malware software".

I suggest you read How can I avoid being infected with badware? to prevent this kind of problems in the future.

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

I reinstalled/up-dated to 15.01

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • McAfee MSC FF plugin DLL
  • SiteAdvisor
  • 5.1.10411.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • NPWLPG
  • Picasa plugin
  • McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Annoying add-on that keeps spouting advertissements of all kinds.

Close
alex_mayorga
alex_mayorga 9 solutions 135 answers
Posted

Please see https://support.mozilla.org/en-US/questions/773789 for a possible solution.

alex_mayorga
alex_mayorga 9 solutions 135 answers
Posted

Chosen Solution

Also see http://deletemalware.blogspot.com/2012/07/remove-mystart-by-incredibar-uninstall.html for mystart.credibar, skip "Scan your computer with recommended anti-malware software".

I suggest you read How can I avoid being infected with badware? to prevent this kind of problems in the future.

pascalannabelle
pascalannabelle
Posted

Question owner

Hi there,

Managed to solve the mystart-incredibar problem, but still stuck with searchqu.com/410. Will keep you posted, if.

Pascal